This policy statement sets out the data processing practices carried out through the use of the Internet and World Wide Web by Rose Cottage
1. Information collected
We collect personal information from visitors to this web site through the use of enquiry and reservation forms and every time you e-mail us your details.
2. Use of personal Information
We process personal information collected via this website for the purposes of:
• Dealing with your requests
• Providing reservation services
• Tailoring our services to your requirements and preferences
• Conducting market research surveys and providing you with information about products and services we offer.
We will NOT sell this information and will only disclose it to suppliers we engage to process data on our behalf.
4. Internet Based Transfers
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us, you acknowledge and agree to our processing personal data in this way.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
1 - Summary
These terms and conditions apply to all guests of Rose Cottage, where no other or contradictory conditions are stipulated by the hotel owner itself.
2 - Bookings
Guests may book in advance. Bookings are subject to availability. The owners retain the right to refuse bookings. Payment is normally due on departure, however the hotel owner retains the right to request a deposit or payment in full from the guest at the time of booking or on arrival.
3 - Arrival and departure times
Check in for guests is from 3 pm through 8 pm. In cases where a guest does not arrive before 8 pm and has not informed the hotel of a late arrival time, the hotel retains the right to give the room away. Guests are requested to vacate their rooms and pay their outstanding balance by 10.30 am on their day of departure unless agreed previously with the owners, such agreement needs to be in writing. The hotel retains the right to charge for a further night's accommodation in cases of late departure or payment of the bill.
4 - Prices
All prices are current room rates and can be requested directly from the hotel. Prices for extras are available at the hotel or can be requested directly.
5 - Payment
The owners reserve the right to request a deposit prior to - or upon arrival at Rose Cottage. All final bills must be settled at the latest upon departure.
6 - Cancellation
Bedroom cancellation policy: Cancellations charges apply. Please ask for specific details at the time of booking.
7 - Right to refuse entry
The owner retains the right to refuse a guest entry if the management is led to believe that the guest is under the influence of alcohol or drugs, is inappropriately dressed or behaves in a threatening, disturbing or otherwise unacceptable manner on arrival
8 - Disturbances
The owner retains the right to ask a guest to leave should the guest disturb the peace, or annoy or insult any guests or hotel staff, or behave in any other way deemed unacceptable by the owner.
9 - Hotel conditions
Guests are asked to abide by owners conditions, in particular any health and safety rules and legal registration requirements. Guests may only consume meals and drinks not purchased at the hotel upon seeking specific permission by the owners. Pets are unfortunately not allowed.
10 - Valuables
As we have no safe available, Guests are required to ensure their own safegard for such valuable items. Owners accept no responsibility.
11 - Loss, responsibility
Guests must inform owners immediately of any loss of or damage to their property, and must support the owners in reporting such incidents to the police. The owners are in no way responsible for the loss of or damage to guests' property, which occurs as a result of inappropriate or irresponsible behaviour by the guest, or where the guest has used unnecessary force, or in situations where the guest is responsible for the property.
Guests are not permitted to enter areas of the hotel that are deemed as closed to the public. The hotel is not responsible for death, injuries or illness, or loss of or damage to property of guests that may occur while in non-permitted areas.
The hotel will only cover for loss of or damage to guests' property that may be damaged or stolen as a result of gross negligence on the part of the owners. This will be dealt with on a case by case basis.
These terms and conditions are laid out according to British law, any disagreements arising as a result of this contract are subject to British law.
Guests will be held responsible for any loss, damage or property or injury that they directly cause.
The hotel is in no way responsible for the loss of or damage to guests' vehicles. Exceptions to this rule will be made where gross negligence or irresponsbile behaviour of the hotel is the direct cause of loss or damage.
In order to avoid confusion, the hotels does not exempt itself from responsibility for personal injuries caused as a result of gross negligence by the hotel.
The hotel will do all in its power to ensure that bookings are made in accordance with these terms and conditions.
The hotel is in no way responsible for non deliverance with regard to its adherence to the terms and conditions in this contract, in particular when such deliverance or delays is or are a direct result of circumstance outside of the control of the hotel, in particular war, threat of war, civil or political unrest or demonstrations, marches, natural disasters, fire, epidemic outbreaks, storms (threats of or actual), terrorist activity, military activity, government activity, work disputes, acts of God, power cuts, failure of machinery, failure or disruption to services provided by third parties or similar cases which are outside of the control of the owners.
The author reserves the right not to be responsible for the topicality, correctness, completeness or quality of the information provided. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect,will therefore be rejected.
All offers are not-binding and without obligation. Parts of the pages or the complete publication including all offers and information might be extended, changed or partly or completely deleted by the author without separate announcement.
2. Referrals and links
The author is not responsible for any contents linked or referred to from his pages - unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site fromviewing those pages. If any damage occurs by the use of information presented there, only the author of the respective pages might be liable, not the one who has linked to these pages. Furthermore the author is not liable for any postings or messages published by users of discussion boards, guestbooks or mailinglists provided on his page.
The author intended not to use any copyrighted material for the publication or, if not possible, to indicate the copyright of the respective object. The copyright for any material created by the author is reserved. Any duplication or use of objects such as images, diagrams, sounds or texts in other electronic or printed publications is not permitted without the author's agreement.
If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily. The use and payment of all offered services are permitted - if and so far technically possible and reasonable - without specification of any personal data or under specification of anonymized data or an alias. The use of published postal addresses, telephone or fax numbers and email addresses for marketing purposes is prohibited, offenders sending unwanted spam messages will be punished.
5. Legal validity of this disclaimer
This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.
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